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Providing 360 Care Newcomer Care

If you are a Newcomer to the United States (Central Pennsylvania), we welcome you to connect with us to see if you are eligible for a free medical exam and wellness screening. As a Newcomer patient, you will be scheduled with a Provider and Care Team at a location close to you that will get to know and understand your health history and focus on your care. This means that a whole team is caring for you, answering your questions, and connecting you to the resources you need, when you need them.

Newcomer care services

Our Medical Care Teams care about whole health – body, mind, and heart. We embrace each Newcomer’s unique culture, needs, and values, providing a complete immigration medical exam, dental screening, mental/behavioral health screening, vaccinations, help applying for medical assistance/medicaid, help finding local resources and support, and more.

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Kelly Reese, MD - Website

Where to go when you need care

Primary care, urgent care, or hospital emergency room?

Where you go for care makes a difference in how much you pay, how long you wait, and the care and treatment you get.

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Care for everybody

We care for every person with or without insurance. We offer many different payment plans and programs that keep our services affordable. No one will ever be turned away for care if they can’t pay.

Paying for appointments

Related Services Our Teams Provide

Urgent Care

Walk-in urgent care services with little or no wait times

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Social Support Services

Help applying for health insurance & finding community resources, care coordination & management, and more

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Behavioral Health

Our Behavioral Health Care Team partners with you to meet your unique mental health needs.

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Frequently Asked Questions

Where is Urgent Care located, what can be treated, and what are the hours?

We have two Urgent Care locations – one in Lancaster and one in Lebanon.

Lancaster Urgent Care is available to patients only, inside of our Lancaster Grandview Plaza location at 802 New Holland Avenue, Suite 200. Hours are Monday, Tuesday, Thursday, 11 a.m. – 7 p.m.; Wednesday, 12 p.m. – 7 p.m.; and Friday, 9 a.m. – 5 p.m. 

Lebanon Urgent Care is available to everyone, even if you are not a patient, at 960 Church Street. Hours are Monday – Friday, 11 a.m. – 6 p.m.; and Saturday & Sunday, 9 a.m. – 5 p.m.

What can be treated: Cold, flu, infections, bronchitis pneumonia, nausea, vomiting, diarrhea, urinary tract infections, migraines, earache, sore throat, burns, rashes, sprains, strains, cuts, bruises, allergies, bites, stings, lice, and more.

What health insurances do you accept and how much are healthcare services?

We accept most health insurances.  If you are not sure if your health insurance covers our services, please call 717-299-6372 and press 3 to connect with our Billing Department.

The cost of healthcare services (including vaccinations) depends on your health insurance carrier and coverage.

What is the Sliding Fee Discount Program and how much are healthcare services?

The Sliding Fee Discount Program offers a discounted rate or fee for medical and preventive dental services at our centers. The Sliding Fee Discount Program is available to all patients with or without insurance based on their household income and size. We apply the discount to appointment costs, deductibles, coinsurance, and medication prescriptions through the 340B program.

Patients on our Sliding Fee Discount Program will pay a rate for medical exams, dental exams, x-rays, and cleanings. All other payments are due at your appointment time, or through a payment plan.

Patients can apply for the Sliding Fee Discount Program during registration and use it the same day if approved. Patients can self-share their household income and size (including spouse and all dependents) for all household members, and will need to re-apply every year for the Sliding Fee Discount Program.

How can I reach my Provider/Care Team for a prescription medication refill?

Prescription medication refill requests can be made directly through your Patient Portal by sending a message to your Care Team or by calling 717-299-6371. Please note that prescription medication refills can take up to 72 hours to process.

How long does it take to get a medical or dental referral?

Medical and dental referrals can take up to 2 weeks depending on your insurance carrier and coverage.

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