What can we help you find?

providing 360 care Behavioral Health

Our Behavioral Health Care Team partners with you to meet your unique mental health needs. This means getting to know your health history, focusing on your care, and strengthening your well-being – when you need it, where you need it.

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Mental health

It’s OK to reach out for help. Our Behavioral Health Team provides Psychiatric care, brief interventions & short-term counseling, referrals, and more.

Mental health services

Addiction treatment

Our Addiction Treatment Team sees the whole patient and helps them to safely and effectively recover from substance use disorder without intoxication, impairment, or fear of withdrawal symptoms.

Addiction treatment services

Care for everybody

We care for every person with or without insurance. We offer many different payment plans and programs that keep our services affordable. No one will ever be turned away for care if they can’t pay.

Paying for Appointments

Related Services Our Teams Provide

Mental Health

Psychiatric care, brief interventions & short-term counseling, referrals, and more – for all ages & stages

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Addiction Treatment

Medication-assisted treatment and/or behavioral health counseling for anyone experiencing substance use disorder

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Social Support Services

Help applying for health insurance & finding community resources, care coordination & management, and more

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Frequently Asked Questions

Where is Urgent Care located, what can be treated, and what are the hours?

We have two Urgent Care locations – one in Lancaster and one in Lebanon.

Lancaster Urgent Care is available to patients only, inside of our Lancaster Grandview Plaza location at 802 New Holland Avenue, Suite 200. Hours are Monday, Tuesday, Thursday, 11 a.m. – 7 p.m.; Wednesday, 12 p.m. – 7 p.m.; and Friday, 9 a.m. – 5 p.m. 

Lebanon Urgent Care is available to everyone, even if you are not a patient, at 960 Church Street. Hours are Monday – Sunday, 11 a.m. – 6 p.m. 

What can be treated: Cold, flu, infections, bronchitis pneumonia, nausea, vomiting, diarrhea, urinary tract infections, migraines, earache, sore throat, burns, rashes, sprains, strains, cuts, bruises, allergies, bites, stings, lice, and more.

What health insurances do you accept and how much are healthcare services?

We accept most health insurances.  If you are not sure if your health insurance covers our services, please call 717-299-6372 and press 3 to connect with our Billing Department.

The cost of healthcare services (including vaccinations) depends on your health insurance carrier and coverage.

What is the Sliding Fee Discount Program and how much are healthcare services?

The Sliding Fee Discount Program offers a discounted rate or fee for medical & preventive dental services at our centers. The Sliding Fee Discount Program is available to all uninsured and insured patients based on their household income and size.

We apply the discount to appointment costs, deductibles, coinsurance, and medication prescriptions through the 340B program. All other payments are due at your appointment time.

Patients in our Sliding Fee Discount Program who do not have health insurance pay a rate for medical exams, dental exams, x-rays, and cleanings. All payments are due at your appointment time:

Sliding Scale A: $25.00

Sliding Scale B: $35.00

Sliding Scale C: $45.00

Sliding Scale D: $50.00

Patients can apply for the Sliding Fee Discount Program during registration and use it the same day if approved. Patients can self-share their household income and size (including spouse and all dependents) for all household members, and will need to re-apply every year for the Sliding Fee Discount Program. 

How can I reach my Provider/Care Team for a prescription medication refill?

Prescription medication refill requests can be made directly through your Patient Portal by sending a message to your Care Team or by calling 717-299-6371. Please note that prescription medication refills can take up to 72 hours to process.

How long does it take to get a medical or dental referral?

Medical and dental referrals can take up to 2 weeks depending on your insurance carrier and coverage.

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